We want you to be happy with your purchase. The baskets are individually handcrafted in The USA by members of an Amish family. They strive to provide quality products. If you have any questions or need more information please contact us.
- Contact Woolgatherings
Email [email protected] (please include your phone number) within 30 days of receipt of item. We will do our best to resolve any problem.
- Shipping Charges
Shipping charges are not refundable.
- Ship your items insured.
We do not offer refunds for returned items damaged in transit.
- Return your item(s)
You must return the item in its original condition before a refund of the item, minus the shipping & handling fees will be issued.
- Our Mistake
If we have made a mistake on your order we will pay the return shipping expenses.
- Damaged Items
All items are insured with The US Postal Service.. For items damaged during shipping you must contact us within 3 days of receiving the item(s). Please keep ALL boxes and packing materials. Item(s), boxes and packing will need to be photographed.